1. Introduction

At Samyangfoods, we value your privacy and are committed to protecting your personal and business information.
This Privacy Policy explains how we collect, use, store, and safeguard the data you share with us when visiting our website or engaging in business with us.

By using our website (https://sanyangfood.store/) or submitting your information, you agree to the terms of this Privacy Policy.

2. Scope of This Policy

This policy applies to all activities involving data collection through:

• Our website and online contact forms

• Email communications and inquiries

• Bulk order forms and registration submissions

• Business transactions and partner communications

It does not cover information collected through third-party websites linked to ours.

3. Information We Collect

We may collect both personal and business-related information to process your inquiries or orders efficiently.

a. Information You Provide Directly

When you fill out a contact form, request a quotation, or place a bulk order, we may collect:

• Company name and business registration details

• Contact person’s name and title

• Email address and phone number

• Billing and shipping addresses

• Order details and product preferences

• Tax or import identification numbers (if required)

b. Automatically Collected Information

When you visit our website, our system may automatically collect:

• IP address and location data

• Browser type and device information

• Pages visited and time spent on our site

• Referral source (e.g., search engine, social media, direct link)

This helps us analyze website performance and enhance user experience.

4. How We Use Your Information

We use collected information to:

• Process and confirm bulk orders

• Prepare quotations, invoices, and shipping documents

• Communicate with you about your orders or account

• Improve our website, services, and user experience

• Send business updates, product catalogs, or promotional offers (only if you have subscribed)

• Comply with legal and regulatory requirements

We do not sell, rent, or share your personal or business data with unrelated third parties for marketing purposes.

5. Legal Basis for Processing Data

We process your data under the following legal bases:

• Contractual necessity: To fulfill your order or quotation request

• Legitimate business interest: For communication and support

• Legal compliance: To meet international trade and documentation laws

• Consent: When you voluntarily subscribe to our newsletters or marketing updates

6. Data Protection and Security

We take data protection seriously.
Your information is stored in secure servers and protected by modern security technologies, including:

• Encrypted data transmission (SSL/HTTPS)

• Secure password protocols and firewalls

• Limited access to authorized personnel only

We regularly update our systems to prevent unauthorized access, data loss, or misuse.

7. Sharing of Information

We may share limited information with trusted third parties only when necessary to complete a transaction, such as:

• Logistics providers (for delivery and shipping updates)

• Banking institutions (for payment verification)

• Government or customs authorities (for import/export compliance)

All third-party partners are required to comply with our data protection standards and use information solely for its intended purpose.

8. Data Retention

We retain your personal and business data only for as long as necessary to:

• Fulfill our contractual and legal obligations

• Maintain accurate business records

• Support warranty or after-sales services

Afterward, your data is securely deleted or anonymized.

9. Your Rights

Depending on your country or region, you may have the right to:

• Access and review the information we hold about you

• Request correction or update of inaccurate data

• Request deletion of your personal information

• Withdraw consent for marketing communications

• Request data transfer in a machine-readable format

10. Cookies and Tracking

Our website uses cookies to enhance browsing experience and analyze site traffic.
Cookies are small text files stored on your browser that help us:

• Remember your preferences (e.g., language, region)

• Track site performance

• Improve functionality and security

You can disable cookies through your browser settings, but this may limit certain features on our site.

11. International Data Transfers

As a global supplier, your data may be transferred and processed outside your country of residence.
We ensure that all such transfers comply with applicable data protection laws and include adequate safeguards to keep your data secure.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect new regulations, technologies, or business practices.
The updated version will always be posted on our website with the effective date shown at the top of the page.