Terms and Conditions
1. Introduction
Welcome to Samyangfoods.
By accessing or using our website (https://sanyangfood.store) and engaging in any transaction with us, you agree to comply with and be bound by these Terms and Conditions.
These terms apply to all users of the site, including wholesale buyers, distributors, and business partners.
Please read this document carefully before placing any bulk order.
2. Business Model
Samyangfoods operates strictly as a Business-to-Business (B2B) supplier.
We sell bulk quantities only to verified companies, importers, distributors, and retailers.
We do not engage in individual or retail sales.
3. Product Information
We strive to provide accurate product descriptions, specifications, and packaging details.
However, minor variations in color, labeling, or packaging may occur due to factory updates or batch differences.
Such variations do not constitute a defect or cause for refund.
All products are genuine Samyangfoods items and are subject to quality control before shipment.
4. Pricing and Availability
All prices are quoted in USD (United States Dollars) unless otherwise stated.
Prices are subject to change without prior notice due to exchange rate fluctuations, material costs, or logistics adjustments.
Product availability is confirmed only after payment or deposit has been received.
Quoted prices exclude shipping, duties, or import taxes unless otherwise specified.
5. Orders and Confirmation
Orders can be placed through our website, email, or official sales representative.
Once an order is received, we will issue a Proforma Invoice or Quotation for confirmation.
Orders are processed only after full or partial payment, depending on the agreed terms.
We reserve the right to decline or cancel any order if payment is not completed within the agreed period.
6. Payment Terms
All payments must follow the terms outlined in our Payment Policy.
Accepted methods include bank transfers (T/T), Letters of Credit (L/C), or other approved corporate channels.
Payments made must match the invoice total after bank fees.
Orders remain the property of Samyangfoods until full payment has been received and confirmed.
7. Shipping & Delivery
Shipping timelines, logistics options, and conditions are detailed in our Shipping Policy.
While we strive to deliver on time, Samyangfoods is not responsible for delays caused by:
Customs clearance procedures
Natural disasters or transport disruptions
Port congestion or strikes
Documentation errors caused by the buyer
All shipments are insured under agreed Incoterms (FOB, CIF, or DDP).
8. Customs and Import Duties
Buyers are responsible for customs clearance and import taxes in their respective countries, unless otherwise agreed in writing.
We provide all standard export documents (Invoice, Packing List, Bill of Lading, Certificate of Origin) to assist with clearance.
9. Returns, Refunds & Replacements
Our Refund and Returns Policy governs all refund or replacement claims.
Returns are accepted only for valid reasons such as shipping errors, product defects, or factory issues, and must be reported within 48 hours of delivery.
Products returned without authorization will not be accepted or refunded.
10. Limitation of Liability
Samyangfoods shall not be held liable for:
Any indirect, incidental, or consequential losses (including loss of profits or revenue).
Delays or damages arising from carrier handling, customs delays, or external factors beyond our control.
Improper storage, handling, or resale of products after delivery.
Our liability is limited strictly to the value of the goods purchased.
11. Intellectual Property
All content on this website — including logos, product images, text, and graphics — is the property of Samyangfoods or its licensors.
No part of this website may be copied, reproduced, or distributed without written permission.
12. Confidentiality
All pricing, quotations, and correspondence between Samyangfoods and buyers are considered confidential and may not be shared with third parties without consent.